User Involvement Officer, National Quality Development
Joan is part of the team delivering SDF’s National Quality Development Programme for drug services. She is responsible for building the capacity of service users to contribute to service development and for increasing the capacity of services to harness the views of service users to improve what the service do.
In her SDF Training role, Joan delivers training commissioned from SDF by external agencies on a range of topics including general drug awareness, legal highs awareness, and harm reduction measures. Joan joined SDF in 2003 and previously worked as Glasgow User Involvement Development Team until moving to the National Quality Development Team in November 2010.